Author Archives: GlobalVision International

Is Customer Service a Lost Art?

By GlobalVision International | Published: July 21, 2010

Customer Service I am in Lebanon this month working with our IT team to get an important new release of our translation management system, gvAccess, out of the door. After a long week of technical discussions and testing, the weekend came, allowing me to take advantage of the 35⁰ Celsius (95⁰ F) temperature and to enjoy the serenity of the Mediterranean Sea.

A friend of mine has a boat docked at La Marina; he invited me to join him. So, in the land of the Phoenicians, why not act like one for a day? When we set off to the marina, my friend called them to notify them of our pending … Read More

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GlobalVision Debuts Global Website

By GlobalVision International | Published: July 19, 2010

GlobalVision International, Inc. announced today its new website on www.globalvis.com.
Global Website
Leveraging the WordPress Content Management solution for easy maintenance and updates, the site is built from the ground up with the end user in mind.

Visitors to the site can use the custom search feature to search for relevant technical and informational articles, blogs, white papers and newsletters on globalization, localization and translation. An RSS subscription to the blog is also available.

Visitors can also test their localization experience level using the free quiz and audit questionnaire, see their scores immediately after taking the quiz, and request a free audit report to help them improve their ways and methods. … Read More

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Joomla, GlobalSight and Open TM2?!

By GlobalVision International | Published: July 11, 2010

Hold Water Recently open source tools were touted as the solution to all translators’ troubles and a plausible replacement to proprietary applications and industry de facto standards.

While GlobalSight and TM2 had their days, opening their source and touting them with Joomla sounds like an attempt to resurrect the dead.

Just ask translators and localizers to tell you what they think of this lethal cocktail. Certainly a triple nightmare to most, if not all.

Which begs the following question: Does open sourcing obsolete tools make them better?

Unless you have a dedicated top notch IT team at your disposal, don’t even think about touching these wares. However, if you have a top … Read More

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Test your Localization Abilities on globalvis.com

By GlobalVision International | Published: July 7, 2010

Get an immediate score and request a free 15-page report that details areas of improvement

GlobalVision International, Inc. invites translation and localization professionals to take its Localization Quiz at http://www.globalvis.com/freebies/localization-quiz/.

Visitors can test their localization experience level using a brief online questionnaire and then get their scores served up immediately after the test is taken.

If not satisfied with the score, GlobalVision’s clients and prospective clients may request a free audit report to help improve their translation and localization processes and methods. They can also immediately register for a free Translation Management System webinar, request free translation localization white papers and sign up to the free monthly industry … Read More

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Localization Bucket List: What needs to happen before the localization industry calls it quit!

By GlobalVision International | Published: June 26, 2010

Localization Bucket List 10. Translation quality standards common and accepted industry wide
9. XML standard for all development systems and file formats
8. Common keyboards, address forms, date formats, currencies, print formats and units used consistently across the world
7. Apps becoming platform independent
6. Electronic formats replacing print
5. Machines reading, hearing and verbalizing all languages flawlessly
4. Machines generating flawless translations in any language-pair, direction and combination
3. Bi-directional languages adopting the unidirectional left-to-right standard
2. Source text translating into exactly the same number of characters in all languages
1. Or, Esperanto (or English) adopted by the entire world!

How far down the list do you think we’ve reached?… Read More

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gvAccess.com helps GlobalVision become ISO9001:2008 Certified

By GlobalVision International | Published: June 10, 2010

Translation Management System was a key facilitator to the ISO certification process

Westborough, MA, June 10, 2010 – While GlobalVision achieved its ISO9001:2008 certification last month, the internally developed Translation Management System, gvAccess.com, was instrumental in facilitating conformance to ISO requirements and obtaining certification.

The portal dictates the use of the correct process steps and maintains full records of all projects, tasks, schedules and assets that are essential to projects’ execution and ISO audit reports.

Since the portal is developed and maintained by GlobalVision’s internal development team, it is customized to accommodate special ISO requirements and processes specific to GlobalVision’s clients’ needs and to the translation and localization … Read More

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5 Reasons Why Product Localization Fails

By GlobalVision International | Published: May 25, 2010

product localization Localizing a product for international markets is now faster and more efficient than ever. And, the growth in online resources – wikis, blogs, mailing lists, and more – allows smart professionals (like you) to learn about localization before they make their investment.

And yet, even in the 21st century, we hear of failed international product release attempts or mishaps. Why?

The following are the top five reasons why product localization falters. Avoiding these mistakes will increase your success rate by orders of magnitude.
• Improper or incomplete internationalization of the product
• Lack of process
• Crippling budgets
• Crippling schedules
• Inexperienced staff

1- Improper or incomplete internationalization of … Read More

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ISO 9001 is hardcoded in gvAccess

By GlobalVision International | Published: May 20, 2010

GlobalVision achieved today its ISO 9001:2008 certification. To many, this may not be compelling news since we often hear of translation vendors achieving ISO certification.

But in this case, the news is worthy of attention. Unlike most translation companies that are certified for ISO 9001, GlobalVision’s internally developed Translation Management System, gvAccess.com, is built from the ground up to conform with ISO requirements. The portal dictates the use of the correct steps and maintains full records of all projects, tasks, schedules and assets that are essential to all projects’ execution.

Furthermore, ISO 9001 is hardcoded in gvAccess. This makes it very easy for ISO auditors to track all steps … Read More

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Let strategy dictate process

By GlobalVision International | Published: May 17, 2010

Many companies contact us to seek our advice on how to achieve simultaneous releases for their multilingual products.

Their clients are typically not happy when they hear that their English version will be available soon, but that the localized version will not be ready for another 3 months.

Often these companies have learned that we helped their partners or competitors achieve simultaneous release capabilities and want to see if we can help them do the same.

Discussions in these cases often have a tendency to gravitate toward the current localization assets, tools, processes and methodologies applied. And more than often, after significant time is spent to identify the gaps and … Read More

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Euro zone possible breakup and your global strategy

By GlobalVision International | Published: May 6, 2010

With severe economic troubles brewing in Europe, particularly in Greece, Romania, Spain, Portugal and Ireland, the future of the European Union and its single Euro currency is coming to question by many lead economists. This is the EU’s and the Euro’s first real test and so far key decision makers are equivocating!

Will Europe’s economy survive the crisis? At what cost? Will states secede from the Union? Will they break away from the Euro? Will a bailout be organized? Can healthier EU countries afford a solution? Will the struggling countries create a permanent drag on the EU shaping the prospect of a long term recession in Europe or possibly … Read More