GlobalVision has been a great fit for our localization needs. We deliver a technically complex, high-value product, and we need translation quality that reflects that value. As we switched to GlobalVision here at Intuitive, we ran a blind side-by-side test with native speakers who know our technology, and GlobalVision’s initial translations won out over those from the translation vendor we had been using for years. GlobalVision knows how to find and retain excellent translators, and they especially know the importance of getting and keeping great project managers.

Their project managers make my share of translation management easy. I have great confidence in their work because I know them and have worked with them over months and years. They anticipate my needs and know my requirements. I don’t have to restate them for every project. Also, they communicate with me the way I prefer; I am not asked to use a cumbersome, repetitive entry order website that slows me down. Instead, I can email or pick up the phone, and GlobalVision is super-fast and responsive. Quotes arrive in one day or less. They are truly my trusted translation partner. They almost never miss a delivery deadline; often they beat it.

All this quality, reliability and ease in working with them does not come at a higher price either: GlobalVision’s low, consistent pricing beats decisively the standard pricing of other vendors whose quotes I’ve compared; it even competes with some vendor’s “first-time discount” pricing.

GlobalVision didn’t start out focusing on medical device user documentation, but through my extended experience with GlobalVision at two medical device companies, I have no hesitation to recommend them for medical device translation into any of the 20+ languages we use them for, which include Asian and European.

 
Intuitive Surgical
Sunnyvale, CA