GlobalVision
International, Inc.
Contact: Nabil Freij
GlobalVision International, Inc.
Tel: (508) 616-6660
FOR IMMEDIATE RELEASE
GlobalVision International Announces Results Of The 2005 Client
Satisfaction Survey
The budget was met for 98% of respondents!
Westborough, MA, January
12, 2006 GlobalVision International, Inc., a specialist in
software localization and translation, announced today the results of
its annual Client Satisfaction Survey.
The survey measured
the satisfaction level of GlobalVision's client base. The highlights
of the survey's results are:
100% of the respondents said that the dedicated project manager
contacted them promptly after the project was approved
97% said that they were updated on the status of their project on a
regular basis
100% said that their phone calls and emails were returned in a
timely manner
98% said that GlobalVision set project details and expectations
correctly at the beginning of the project
95% said that projects were delivered on or ahead of schedule
100% said that the quality met their needs
98% said that the budget was met
Overall 53% rated our overall service quality as
very high, 44% rated it high and 3% rated it moderate. No one rated it
low or very low.
Heres a sample of the comments we received:
GlobalVision has consistently met our quality
and cost expectations and are very responsive when we request
expedited service. We value our working relationship!
I appreciate your flexibility and patience as
projects change and are delayed.
Given difficult time constraints and the need to
come up to speed quickly with new hardware and software,
GlobalVision worked diligently and conscientiously on this project.
Our top priority is not only to make each and
every client fully satisfied, but also to ensure that their end-users
are satisfied, said Nabil Freij, President of GlobalVision
International. We raise the bar in the industry when we say that we
have fulfilled our duty only when our clients end-users are
successful.
About GlobalVision
International
GlobalVision
International, Inc. specializes in providing translation and
localization solutions to high-tech industries, including the
software, hardware, telecommunications, networking, medical
technology, engineering, and manufacturing sectors.
We collaborate with our clients to help them reduce
time-to-market, and increase market penetration, as well as reduce
support calls and product-update costs. Our team of localization
experts can help you minimize international liabilities and project a
professional image to international prospects and clients.
GlobalVision International is equipped with experts
who can convert your products from and into an array of languages. To
learn more about how we can prepare you for the global marketplace,
visit www.globalvis.com.
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