Contact: Nabil Freij
GlobalVision International, Inc.
Tel: (508) 616-6660
FOR IMMEDIATE RELEASE
GlobalVision International Announces Results Of The 2006 Client
Satisfaction Survey
97% said that projects were
delivered on or ahead of schedule!
Westborough, MA, January
9, 2007 GlobalVision International, Inc., a specialist in software
localization and translation, announced today the results of its annual
Client Satisfaction Survey.
The survey measured
the satisfaction level of GlobalVision's client base. The highlights
of the survey's results are:
95%
of the respondents said that the dedicated project manager contacted
them promptly after the project was approved
90% said that they were updated on the status of their project on a
regular basis
100% said that their phone calls and emails were returned in a
timely manner
98% said that GlobalVision set project details and expectations
correctly at the beginning of the project
97% said that projects were delivered on or ahead of schedule
94% said that the quality met their needs
98% said that the budget was met
Overall 45% rated our overall service quality as
very high, 53% rated it high and 2% rated it moderate. No one rated it
low or very low.
Heres a sample of the comments we received:
Working with GlobalVision is a
breeze, I wish all our suppliers had the same work ethic! I never
have to worry about prompt delivery and they provide us with
excellent and thoroughly checked translation services. Our account
project manager is great to work with... she's professional,
courteous, patient and flexible (our deadlines and timelines are
always chaotic) and I would not hesitate to recommend the whole team
at Global Visions to anyone looking for a turn-key company that
provides not only translations in any language, but also are
equipped to take a project from beginning to end including the DTP
work which has proven to be invaluable to us, since we work with so
many language versions of our clients marketing materials.
Great
service, better communication than other vendors we've worked with.
It
is a pleasure working with a serious and competent team. Quality and
time are always respected. Keep going in this way!
Our top priority is not
only to make each and every client fully satisfied, but also to ensure
that their end-users are satisfied, said Nabil Freij,
President of GlobalVision International. We raise the bar in the
industry when we say that we have fulfilled our duty only when our
clients end-users are successful.
About GlobalVision
International
GlobalVision International, Inc.
specializes in providing translation and localization solutions to
industries involved in software, hardware, telecom, internet,
engineering, medical technologies, business, finance, manufacturing,
industrial, consumer and media. For ten years, the company collaborated
with its clients to help them reduce time-to-market, and increase market
penetration with a localized product. GlobalVision is equipped with
experts who can convert your products and websites from and into all
commercial languages. To learn more visit
www.globalvis.com.
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