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Contact: Nabil Freij
GlobalVision International, Inc.
Tel: (508) 616-6660
FOR IMMEDIATE RELEASE
GlobalVision International Announces Results Of The 2007 Client
Satisfaction Survey
99% said quality met their need
Westborough, MA, February 5, 2008 GlobalVision International, Inc., a specialist in software
localization and translation, announced today the results of its annual
Client Satisfaction Survey.
The survey measured
the satisfaction level of GlobalVision's client base. The highlights
of the survey's results are:
99% of the respondents said that the dedicated project manager contacted
them promptly after the project was approved
95% said that they were updated on the status of their project on a
regular basis
97% said that their phone calls and emails were returned in a
timely manner
97% said that GlobalVision set project details and expectations
correctly at the beginning of the project
94% said that projects were delivered on or ahead of schedule
99% said that the quality met their needs
97% said that the budget was met
Overall 59% rated our overall service quality as
very high and 36% rated it high.
Heres a sample of the comments we received:
"Appreciated your service and would recommend your firm without
reservation."
"We are very please with
GlobalVision's competitive pricing and quick turnaround.
"GlobalVision is very responsive and thorough. Great experience. Thank
you."
"The service is great. Always willing to go the extra mile. I always
have peace of mind when the jobs are sent to your team."
"Excellent job, I look forward to work with GlobalVision again in the
future."
"Good understanding of software R&D culture and deadlines; therefore
great effort to meet the delivery deadline in any conditions - heads up
for any delay - constant update with the project status - intimate
communication with translators. Thank you very much for your help."
"I have always been very pleased with GlobalVision."
"Our experience with the simplified Chinese translations for the launch
of our Chinese web site went smoothly from start to finish. The
communication was good, the quality and timeliness of all deliverables
went as promised. It was a pleasure to work with GlobalVision."
"Stellar project manager and we love how personable GlobalVision is on
top of keeping things running."
"As always, highly satisfied."
"Global Vision has translated several sales brochures and our website
copy. I've always been very pleased with the service Global Vision
provides and will continue to use the company for my translating needs."
"Working with your company has been a very positive experience for me
and my company. I really like how easy you make the whole process on me.
I have not seen a thing that I would like to change about the way our
two companies have been working together."
"I am thoroughly impressed with everyone I have come into contact with
at GlobalVision. I have only had two projects so far and they have
probably been minor in terms of involvement, staff and requirements but
I never felt from anyone there it was less important or any less a
priority. More so, the translation for both projects was error free both
in content and layout. I will not hesitate to use GlobalVision for
future projects."
"We were very pleased with your service and turnaround time. We will use
you again when we have another transaction needing translation."
"It was a small project, but was done very quickly and professionally.
Responses were very fast and delivery on time. Your company has done a
good job for me on all of the projects thus far."
Our top priority is not
only to make each and every client fully satisfied, but also to ensure
that their end-users are satisfied, said Nabil Freij,
President of GlobalVision International. We raise the bar in the
industry when we say that we have fulfilled our duty only when our
clients end-users are successful.
About GlobalVision International
GlobalVision International, Inc.
specializes in providing translation and localization solutions to
industries involved in software, hardware, telecom, internet,
engineering, medical technologies, business, finance, manufacturing,
industrial, consumer and media. For 11 years, the company collaborated
with its clients to help them reduce time-to-market, and increase market
penetration with a localized product. GlobalVision is equipped with
experts who can convert your products and websites from and into all
commercial languages. To learn more visit
www.globalvis.com.
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