“We have had a lot of success working with GlobalVision… They are very receptive to our feedback during the project, and delivered a translation localization that was careful and deliberate.”
“GlobalVision has been a great fit for our translation localization needs. We deliver a technically complex, high-value product, and we need translation quality that reflects that value.”
“GlobalVision understands the ramifications of incorrect technical data to a company that does a lot of engineering. Fortunately, they seem to get it right every time.”
“I’d like to thank you and your team for a job well done. Speaking on behalf of the team you’ve made this a pleasant, efficient and painless experience.”
“… GlobalVision has been our sole translation partner for all major releases and service packs since then. They are very cost-competitive, with strong project management skills…”
“We are very impressed with GlobalVision’s professional approach to localization. Our product-update localization efforts and costs have gone down by as much as 30%.”
“Working with GlobalVision is a breeze, I wish all our suppliers had the same work ethic! I never have to worry about prompt delivery and they provide us with excellent and thoroughly checked translation services.”
“I am quite positively impressed. You met a very demanding schedule with a minimum of fuss required on my part. That is a big bonus for me. I haven’t had to nurse this project along…”
“GlobalVision’s attentiveness to our needs and wants has made them an easy choice for our company’s translations. We can send them a document and it comes back ready to use, no extra work on our end.”
“…we solely use GlobalVision for all our translation needs, software, marketing materials and product specs. The delivery was always on time (many times ahead of time)”
“Highly recommended! … They have always been a pleasure to work with, and have provided our company with high-quality finished products.”
“While GlobalVision has provided excellent translation work for us, they also have very strong project management that allows them to meet their commitments on cost and delivery.”
“We have been extremely pleased that we have found the right company to go to as we expand into other international markets.”
“GlobalVision have the experience, expertise and takes pride in what they do and it shows in their professionalism in managing the project and delivering quality results on time… Highly, Highly recommended!”
“Translation is often a very difficult and challenging endeavor. GlobalVision always takes on the task with a high degree of initiative, thoroughness and professionalism.”
“The work completed by GlobalVision was done on time, in budget, and conducted in a very professional manner. We would highly recommend GlobalVision as a supplier to any company needing translation services…”
“… Now that we have used GlobalVision to translate work into 13 differed languages our Customers tell us that they could not have done a better translation.”
“GlobalVision was a key part of launching our company’s international strategy. Their superior team helped us translate key web pages into eight foreign languages quickly and professionally.”
“We do appreciate how easy they have made this entire effort. Also, they were exceptionally pleasant to work with. Thank you.”
“After ten years of partnership with GlobalVision, SolidWorks can clearly attest to the success of the working relationship… The quality of the language translations has been high…”
“I always recommend GlobalVision to both clients and colleagues because I know their translations are accurate… they have not let me or my clients down!”
“GlobalVision is a top-notch company who not only delivers quality translations that meet or often beat deadlines, but also gives peace of mind that you are always receiving the best value in the industry.”
“The service and professionalism of the staff was A+ … the staff maintained continued contact until the job was 100% complete.”
“GlobalVision always showed professionalism along with a detailed status of how the job was progressing. Their pricing was very competitive and projects were done on time.”
“I have worked with several translation agencies before discovering GlobalVision, and I can attest that GlobalVision’s quality of customer service is unparalleled.”
“Product section looks really good, I’m impressed by the good translations!”
Enabling Globalization
Taking Full Advantage Of Single-Sourcing And Succeeding
InfoMail, Q1-2003
GlobalVision International, Inc.
In situations where costs and time-to-market are overriding considerations, Tech Pub Writers are finding that manual rearrangement of hardcopy source for online viewing – a process know as “chunking” – is difficult, if not impossible, to do.
Of even greater concern is the ability to create and maintain technically accurate documentation that can be deployed in either print or online versions from a single source document.
Just as developers write code that can be compiled for a variety of operating systems, writers can adopt methods for single-sourcing their manuals. Reusable text can be shared within source documents, and those same documents can be designed to allow for easy conversion to multiple-output formats such as online help, without the need to manually “chunk” the text.
When to use Single-Sourcing?
Single-sourcing is best utilized when the same information needs to be shared between different manuals or forms of information presentation. Examples include the following: a printed document and online help that both need to be delivered to the same end user; multiple versions of the same manual or help that are needed for different purposes, such as OEM, student/teacher, or model applications.
What is available on the market?
Many of the current authoring tools offer some single sourcing options. Most of these options provide basic functionality needed to convert docs to help, or the reverse. However, they do not include any intuitive out-of-the-box tools that would allow writers to easily implement document variations, or customize their documents to meet a particular company’s unique publishing requirements.
Writers are also hampered by the fact that authoring tools published by competing companies do not cleanly interface or support all of the file formats or character sets needed for international releases. Legacy files often cannot be automatically transformed into the required new formats, thus requiring custom implementations. This is why special care needs to be taken when acquiring, applying, customizing and maintaining a comprehensive and enduring solution.
What is the impact on localization?
Localization is often required for products which are sold internationally. Single-sourcing lowers localization costs by eliminating redundancies, and reducing the translation volume. Information that is shared by different products, or presented in several display formats (like Help, and printed or PDF docs), can be translated and edited once, and then automatically folded into the different manual versions or formats for all required languages. If your localization vendor discourages applying single-sourcing techniques, press them to tell you why – or consider switching to a vendor that welcomes single-sourcing, and can fully contribute to its implementation.
What is the ROI?
Savings can be substantial not only on the source document generation side, but also in the areas of translation, layout work, desktop publishing and quality assurance. When the single-sourcing solution is used with all required file formats and languages, the savings obtained on the source side of the documents is also realized for all the localized target versions. When multiple language releases are required, savings will increase geometrically. Also, the time saved will facilitate simultaneous releases in all languages. The return on investment (ROI) of single-sourcing, particularly when localization is involved, is very substantial.