“We have had a lot of success working with GlobalVision… They are very receptive to our feedback during the project, and delivered a translation localization that was careful and deliberate.”
“GlobalVision has been a great fit for our translation localization needs. We deliver a technically complex, high-value product, and we need translation quality that reflects that value.”
“GlobalVision understands the ramifications of incorrect technical data to a company that does a lot of engineering. Fortunately, they seem to get it right every time.”
“I’d like to thank you and your team for a job well done. Speaking on behalf of the team you’ve made this a pleasant, efficient and painless experience.”
“… GlobalVision has been our sole translation partner for all major releases and service packs since then. They are very cost-competitive, with strong project management skills…”
“We are very impressed with GlobalVision’s professional approach to localization. Our product-update localization efforts and costs have gone down by as much as 30%.”
“Working with GlobalVision is a breeze, I wish all our suppliers had the same work ethic! I never have to worry about prompt delivery and they provide us with excellent and thoroughly checked translation services.”
“I am quite positively impressed. You met a very demanding schedule with a minimum of fuss required on my part. That is a big bonus for me. I haven’t had to nurse this project along…”
“GlobalVision’s attentiveness to our needs and wants has made them an easy choice for our company’s translations. We can send them a document and it comes back ready to use, no extra work on our end.”
“…we solely use GlobalVision for all our translation needs, software, marketing materials and product specs. The delivery was always on time (many times ahead of time)”
“Highly recommended! … They have always been a pleasure to work with, and have provided our company with high-quality finished products.”
“While GlobalVision has provided excellent translation work for us, they also have very strong project management that allows them to meet their commitments on cost and delivery.”
“We have been extremely pleased that we have found the right company to go to as we expand into other international markets.”
“GlobalVision have the experience, expertise and takes pride in what they do and it shows in their professionalism in managing the project and delivering quality results on time… Highly, Highly recommended!”
“Translation is often a very difficult and challenging endeavor. GlobalVision always takes on the task with a high degree of initiative, thoroughness and professionalism.”
“The work completed by GlobalVision was done on time, in budget, and conducted in a very professional manner. We would highly recommend GlobalVision as a supplier to any company needing translation services…”
“… Now that we have used GlobalVision to translate work into 13 differed languages our Customers tell us that they could not have done a better translation.”
“GlobalVision was a key part of launching our company’s international strategy. Their superior team helped us translate key web pages into eight foreign languages quickly and professionally.”
“We do appreciate how easy they have made this entire effort. Also, they were exceptionally pleasant to work with. Thank you.”
“After ten years of partnership with GlobalVision, SolidWorks can clearly attest to the success of the working relationship… The quality of the language translations has been high…”
“I always recommend GlobalVision to both clients and colleagues because I know their translations are accurate… they have not let me or my clients down!”
“GlobalVision is a top-notch company who not only delivers quality translations that meet or often beat deadlines, but also gives peace of mind that you are always receiving the best value in the industry.”
“The service and professionalism of the staff was A+ … the staff maintained continued contact until the job was 100% complete.”
“GlobalVision always showed professionalism along with a detailed status of how the job was progressing. Their pricing was very competitive and projects were done on time.”
“I have worked with several translation agencies before discovering GlobalVision, and I can attest that GlobalVision’s quality of customer service is unparalleled.”
“Product section looks really good, I’m impressed by the good translations!”
Enabling Globalization
Terminology management takes the lead
In our previous blog, we discussed the survey that we preformed at this year’s STC conference. Here are the remaining results of the survey.
We asked technical communicators to rank the significance of different technologies in localization (N/A if not applicable or unknown):
• Web 2.0 Technologies
• Online Collaboration
• Crowdsourcing
• Translation Memory
• Machine Translation
• Wikis
• Terminology Management
• Query Management
Below are the results from our 72 respondents:
Please note that the results are from the perspective of a technical communicator, and not a localizer. Terminology management was ranked as the highest, even higher than translation memory. Machine translation was ranked relatively high as well, which was a surprise to us, but not very many respondents gave it a “very high” ranking.
It was disappointing to see the confusion around query management as more than 40% of the respondents marked it is not applicable to their work. At GlobalVision, our experience has been that the queries that the translation and localization staff ask technical communicators are an essential part of getting the translation done correctly.
We then asked technical communicators to rank how technology can help in these areas:
• Saving time
• Improving consistency
• Reducing translation costs
• Facilitating collaboration
• Improving text reuse
• Simplifying the process
This is how they answered:
The benefits of technology were not underestimated by our survey participants: 50% or more of the respondents rated technology very highly in improving consistency and text reuse, as well as in saving time. Some were a bit concerned about the influence of technology on their work, stating that it complicates the process.
It is interesting to note however that improving consistency took the lead. This confirms our calculation that query management will be important to technical writers.
The best editors of any text are the translators. This is because they don’t just read to edit, but to understand and translate. Their input and queries ultimately improve the quality of the source, its consistency, and its accuracy.
If you are interested in participating in a follow-up survey, or you would like to receive a copy of our STC conference presentation on the benefits of Translation Management Systems in localization, please contact us.